Privacy policy
Last updated: October 7, 2026
This Privacy Policy describes how Drainaea collects, uses, and protects your personal information when you visit or make a purchase from Drainaea.com (the "Site"). Drainaea is operated by MAZAGAN GROUP, LLC.
OUR COMMITMENT
We do not sell, rent, or share your mobile opt-in data or SMS consent records with any third party, for advertising or any other purpose. We have never done so, and we do not permit any partner, vendor, or platform to do so on our behalf.
Like most online stores, we use advertising and analytics tools such as the Meta Pixel. These tools receive certain information about your activity on our Site, as explained in the "Advertising and Analytics" section below. You can opt out at any time.
SMS AND MOBILE INFORMATION
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service providers or messaging platform providers, is permitted. All other use case categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
By providing your mobile number to Drainaea, you consent to receive recurring automated marketing and transactional text messages at the number provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance, or contact us at support@drainaea.com. Carriers are not liable for delayed or undelivered messages.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages and products you view, the site or search term that referred you, and how you interact with the Site. We refer to this as "Device Information."
We collect Device Information using cookies, log files, and web beacons, tags, and pixels. Cookies are data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."
"Personal Information" in this policy means both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use Order Information to fulfill orders placed through the Site, including processing payment, arranging shipping, and providing invoices and order confirmations. We also use it to communicate with you about your order, to respond to your questions, and to screen orders for potential risk or fraud.
Where you have asked to hear from us, we use your email address or mobile number to send you our own product news and offers. You can unsubscribe at any time.
We use Device Information to screen for risk and fraud, to improve and optimize our Site (for example by generating analytics about how customers browse and interact with it), and to measure and improve our advertising, as described in the "Advertising and Analytics" section below.
SERVICE PROVIDERS
We disclose limited personal information only to service providers who perform functions on our behalf, and only to the extent necessary for them to perform those functions. Each is bound by contract to keep your information confidential and to use it solely to provide services to us. Our service providers fall into these categories:
Ecommerce platform and website hosting
Payment processing
Order fulfillment, warehousing, and shipping
Customer support
Email and text messaging delivery
Website analytics
Advertising and marketing measurement (such as Meta)
We may disclose personal information where required by law, such as in response to a subpoena, court order, search warrant, or other lawful request from a government authority.
ADVERTISING AND ANALYTICS
We use cookies, pixels, and similar technologies to understand how visitors use our Site and to promote our products.
Meta Pixel and Conversions API. We use the Meta Pixel and Meta's Conversions API (Facebook and Instagram). These tools collect information about your activity on our Site, such as pages viewed, products added to cart, checkouts started, and purchases, along with technical data such as your IP address, browser, and device. When you place an order, some information you provide, such as your email address or phone number, may be shared with Meta in hashed (encrypted) form so that Meta can match the purchase to an ad. Meta uses this information to measure the performance of our ads and to show ads to you and to people similar to you, and may use it as described in its own Privacy Policy: https://www.facebook.com/privacy/policy
Microsoft Clarity. We use Microsoft Clarity to understand how visitors use our Site, through heatmaps and session recordings (clicks, scrolling, and mouse movement). Payment information entered at checkout is not recorded. Learn more: https://privacy.microsoft.com/privacystatement
We never share your mobile opt-in data or SMS consent records with Meta, Microsoft, or any other advertising or analytics provider.
Your choices. You can opt out of this sharing at any time using the "Your Privacy Choices" link at the bottom of our Site. You can also disable cookies in your browser settings (see http://www.allaboutcookies.org), adjust your ad preferences on Facebook and Instagram at https://www.facebook.com/adpreferences, and manage interest-based advertising through the Digital Advertising Alliance at http://optout.aboutads.info/ and the Network Advertising Initiative at http://optout.networkadvertising.org/.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to request access to the personal information we hold about you, to request that it be corrected or deleted, and to opt out of certain uses of your information. To exercise any of these rights, contact us at support@drainaea.com. We will not discriminate against you for exercising them.
If you are a resident of California or another state with comparable privacy law, you may request disclosure of the categories of personal information we have collected and the categories of third parties to whom we have disclosed it. We do not sell your personal information for money. However, our use of advertising tools like the Meta Pixel may be considered "selling" or "sharing" personal information for targeted advertising under some state laws. You can opt out using the "Your Privacy Choices" link at the bottom of our Site, or by contacting us at support@drainaea.com.
If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. We process your information to fulfill contracts we may have with you, such as when you place an order, or otherwise to pursue the legitimate business interests described above. Your information may be transferred outside of Europe, including to the United States.
DATA RETENTION
We maintain your Order Information for our records unless and until you ask us to delete it. We retain mobile opt in and consent records for as long as you remain subscribed and for a reasonable period afterward in order to demonstrate compliance with applicable messaging regulations.
DATA SECURITY
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against loss, misuse, and unauthorized access or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
DO NOT TRACK
We do not alter our Site's data collection and use practices when we receive a Do Not Track signal from your browser.
We do, however, honor the Global Privacy Control (GPC) signal as a valid request to opt out of the sale or sharing of your personal information where required by law.
MINORS
The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us at support@drainaea.com and we will delete it.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The effective date at the top of this page indicates when it was last revised.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, contact our Privacy Compliance Officer:
Drainaea
30 N GOULD ST STE R
SHERIDAN, WY 82801
Email:Â support@drainaea.com