Accessibility
Last updated: October 9, 2026
At Drainaea, we make home fitness for every age and every level, and we want our website to work for everyone, including people with disabilities. Drainaea.com is operated by Mazagan Group LLC.
OUR GOAL
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These are the guidelines most widely used to make websites easier to use for people who are blind or have low vision, are deaf or hard of hearing, or have motor or cognitive disabilities.
WHAT WE DO
- Product and lifestyle photos have text descriptions (alt text), so screen readers can describe them.
- You can browse the site and use the product gallery and buttons with a keyboard. A visible outline shows where you are on the page, and a "Skip to content" link lets you jump past the menu.
- Text and buttons are designed with readable color contrast.
- If your device is set to reduce motion, animations and the scrolling banner at the top of the page stop. The banner also pauses when you hover over it or move to it with the keyboard.
- Videos on our site have no speech and play without sound.
- Pages adapt to phones, tablets, and computers.
KNOWN LIMITATIONS
Some parts of our site are provided by other companies, such as checkout and payment buttons (Shopify and Shop Pay), the order tracking page, and our review tools. We choose partners who work on accessibility, but we do not fully control these parts. A few images include text as part of the picture. We are working to make sure that information is also available as regular text.
NEED HELP OR FOUND A PROBLEM?
If anything on our site is hard to use, or if you would like help placing an order, email us at support@drainaea.com. Please tell us the page and what you were trying to do. A real person will reply within 24 hours, and we can help you complete your order by email.
We review our site regularly and welcome your feedback to make it better.